Listen now to our latest episode...
startup nation, meet: Stephanie Maharjan
As a former teacher, helping drive growth is at the core of everything Stephanie does.
Switching careers started with earning her MBA and joining a global answering service.
When she's not leading the Operations of WellReceived, she enjoys exploring the outdoors with her family (husband, toddler, German Shepherd).
show notes
Challenges therapists face while growing their practices
Having to do it all - answering the phone, managing insurance, appointment scheduling, office/clinic housekeeping, HR, client sessions
Offering an exceptional client experience at every touchpoint
2. Answering the call
The way you answer the phone is their first impression of your practice
Your opportunity to set yourself apart from competitors
Be professional, maintain a warm, friendly tone, recognize return callers
How effectively do you handle the caller’s inquiry - do they get what they need?
How do they feel once the call has ended?
What would result in a poor phone experience for clients?
3. Results therapists get when outsourcing
Get valuable time back to spend on what you’re best at
Maximize ROI of your marketing efforts - never miss a lead
Enhance client experience e.g. by allowing clients to get in touch 24/7
Reduce burnout
Happy clients are more likely return and refer you business
Resources & giveaways
Click here to get 50% off your first 3 months of service with WellReceived
Guest's contact information
Meet your co-hosts:
Kate & Katie
our awesome sponsors:
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